Legal
Privacy Policy
Effective October 14, 2026. Code Crafted Nexus LLC, 160 Harris St, Grand Rivers, KY 42045. Questions: support@discero.ai.
This policy covers the Discero web app at discero.ai. The Discero desktop apps keep your lectures on your own computer and are covered by the Code Crafted Nexus Privacy Policy.
What we collect
- Account: your email address and your sign-in records.
- Your lectures: the video or audio you upload or record, the transcript, summary, notes, quizzes, bookmarks and tutor conversations made from it, and the title, course name and vocabulary you enter.
- Hours and purchases: a record of hours granted and used, and the order details Paddle gives us (order id, plan and email). We do not receive your card number.
- Messages: anything you send us through the contact page or by email.
How we use it
Only to run Discero for you: to sign you in, process your recordings, show your lectures and notes, count your hours, handle billing and support, and keep the service secure. We do not sell your information and do not use your lectures for advertising.
Who handles it for us
- OpenAI turns speech into text. Audio from your recordings is sent to it.
- Anthropic (Claude) writes summaries, quizzes, translations and tutor replies. Text from your transcript and your questions is sent to it.
- Supabase provides sign-in and stores your hours record.
- Resend sends our emails, such as your sign-in code.
- Paddle processes payments as merchant of record and is responsible for your payment data under its own privacy policy.
- Our server hosting provider stores your uploaded files and lecture data.
These companies handle your information to provide their service to us under their own terms. We send them only what a feature needs.
Cookies
Discero does not use advertising or analytics cookies. Your browser stores your sign-in session and your light or dark theme choice so the site works.
How long we keep it
- Video: 30 days, then replaced by audio only.
- Transcripts, summaries and notes: until you delete the lecture or your account.
- Backups: we keep encrypted nightly backups of notes, transcripts and audio (not video) for up to 14 days. If you delete your account or a lecture, it can remain in those backups for up to 14 days and is then removed automatically.
- Purchase and hours records: kept as long as the law and our accounting require, even after you delete your account.
Your choices
In the app you can download everything in your account and delete your account, which removes your lectures, notes and sign-in. You can also email us to ask what we hold about you or to ask for correction or deletion. Depending on where you live you may have further rights, and we will honor them.
Security and children
Your files are kept in a private folder per account and are served through links that expire. No system is perfectly secure, so please do not upload anything you are not willing to store online. Discero is for people 18 and older. It is not meant for anyone under 18, and we do not knowingly collect information from them. If we learn that an account belongs to someone under 18, we will close it and delete its content. Discero is sold to individual students. We do not currently provide accounts through schools.
Other people's voices
A recorded class may contain other people's voices or names. You are responsible for having the right to upload it. If you believe a recording of you was uploaded without permission, email us and we will look into it.
Discero turns speech into text. It does not identify people by their voice, does not create voiceprints, and does not match voices across recordings. The optional speaker labels (instructor, classmate or mixed) are guessed from the words in the transcript, not from the sound of anyone's voice.
Why we are allowed to use your information (EU and UK)
If the GDPR or UK GDPR applies to you, we rely on these legal bases: to carry out our contract with you (running Discero, counting hours, billing and support); our legitimate interests (keeping the service secure, preventing abuse and fraud, and improving reliability); legal obligations (tax and accounting records); and your consent where we ask for it, which you can withdraw at any time.
Transfers outside your country
We are based in the United States, and our providers process information in the United States and other countries. Where the law requires, we rely on safeguards such as the standard contractual clauses our providers offer.
Your rights
Depending on where you live, you may have the right to access your information, correct it, delete it, receive a copy in a portable format, object to or restrict some uses, and withdraw consent. You can download your data and delete your account in the app, or email support@discero.ai. We aim to answer within 30 days. You may also complain to your local data protection authority. We do not treat you differently for using these rights.
California and other US states
In the past 12 months we collected the categories of information listed in "What we collect" (identifiers such as your email, your uploaded recordings and the transcripts and notes made from them, and purchase records), for the purposes in "How we use it". We do not sell your personal information and we do not share it for advertising across other companies' sites. State laws such as the California Consumer Privacy Act give residents rights to know, delete and correct their information. Use the contact details above. You may ask someone to make a request for you; we may need to check their authority.
If something goes wrong
If a security incident affects your information, we will investigate quickly, tell you and the authorities as the law requires, and explain what happened and what you can do.
Our providers list
The companies named in "Who handles it for us" are our current providers. We will update that list when it changes and will tell account holders of changes that matter.
Changes and contact
If we change this policy we will post the new date here. Contact: support@discero.ai, 1-270-291-0125, Code Crafted Nexus LLC, 160 Harris St, Grand Rivers, KY 42045.